FAQs | Student Account Office

What is FERPA?

《十大赌博信誉的平台》(FERPA)是一部保护学生教育隐私的联邦法律, financial, and academic records. For the student’s protection, FERPA限制在没有学生明确书面同意的情况下发布学生记录信息.

Financial Aid Confidential Information Waiver

FERPA(家庭教育权利和隐私法案)是一部联邦法律，保护学生记录的机密性.  In compliance with FERPA, 财政援助办公室必须有学生的书面授权，讨论从他们的财政援助文件的信息，除了监护人(s)，是在本学年的FAFSA指定的任何人.  完成豁免将允许学生指定的任何人与财政援助办公室沟通.  This waiver will remain on file and in effect until graduation, 退出学院或书面声明更改或取消指定人员.

The FERPA Waiver is available to be completed fully online within PrideNet in the forms section of the Registars Page.

Can I change or cancel my meal plan?

Meal plan changes can be made online by visiting the My Meal Plan page in PrideNET.

During the first two weeks of the semester, 任何替代计划都可以选择，只要它等于或大于您要求的最低膳食计划，对于居住在没有套房厨房设施的宿舍的学生.

After the first two weeks of each semester, only plans of a higher value than your current meal plan may be chosen.

在PrideNET上在线更改膳食计划将在学期开始10周后关闭.

How do I make a payment using a 529 plan?

您必须联系您的529代表，并要求付款给十大赌博靠谱信誉网站，并将其发送到商务办公室. 请要求在描述或支票存根中列出学生姓名和学生证号码.

What if I have an outside scholarship?

如果你有外部奖学金，你必须向商务办公室提交奖学金信的副本. 您可以在提交付款时从到期余额中扣除奖学金金额. Scholarship checks can be mailed directly to the Springfield College, Business Office, 263 Alden Street, Springfield, MA 01109. Please include student name and student ID number on the check.

What if my employer or an outside source is paying my tuition?

• Our Third Party Billing Representative will submit invoices if required, after the College’s add/drop period, once purchase order is received.
• If employer or third party is reimbursing student, payment to College is required from student by the term due date.
• 学生可以在学生财务门户网站的PrideNET上打印一份声明提交给他们的雇主.
• Employer payments can be mailed directly to Springfield College, Business Office, 263 Alden Street, Springfield, MA 01109. Please include the student name and student ID on the check.
• 在收到雇主的学费报销之前必须提交成绩的学生将被要求支付余额，然后向雇主提交报销. If the employer sends us the payment, we will refund the student. Please be sure to set up your eRefund account for direct deposit of your refund.

I receive military/veteran educational benefits. What documentation do you need from me to have my certification completed?

关于军事学费援助或退伍军人教育福利的任何问题都可以直接联系商务办公室，电话:(413)748-3183.

How much do I owe?

所有费用减去估计的经济援助(包括家长贷款和奖学金)是到期金额. 除非你参加的是按月付款计划，否则这笔余额将在到期日之前到期. Work Study is not included in the amount to be deducted, as students are issued a payroll check for the hours worked.

How do I enroll in a payment plan?

要注册学年付款计划或单学期付款计划，请执行以下步骤.

1. Log in to PrideNET.
2. Click the “My Profile” tab along the top.
3. Click the “My Student Financial Portal” tab along the left side.
4. Select "View eBill/Payment Plan."
5. Select an e-Bill semester and year to view.
6. Click “View eBil.”
7. Click the “View/Create a Payment Plan” button, located below your account summary.
8. Select your Payment Plan.

设置付款计划的视频教程可在“我的学生财务门户网站”中找到 PrideNET.

How do I pay my bill?

• We encourage students to make their secure payment online through PrideNET. Payment methods include ACH check payment and credit card. Each credit card transaction is assessed a 2.75 percent convenience fee.
• Payments can be mailed directly to Springfield College, Business Office, 263 Alden Street, Springfield MA 01109. 请注意:邮寄的支票可能需要长达两周的时间才能收到并邮寄到学生的账户.
• Springfield College Business Office accepts checks, money orders, and cash payments for tuition and fees. Our office cannot accept credit card payments, 但学生可以使用信用卡或ACH支票或储蓄账户24/7在线支付. 十大赌博信誉的平台鼓励有现金的学生将这些资金存入他们的银行账户，并在网上进行安全支付.

When will my financial aid be applied?

Financial aid will not be applied until after the add/drop period, 只要你已经完成了所有的要求，包括入学面试和主本票. 如果您申请贷款，学院将从来源(e.g., lender, state, scholarship agency, etc.) If your balance is covered in full by financial aid, no payment is required. If you have not completed your Master Promissory Note or Entrance Interview, please do so by going to studentloans.gov. 

Learn more about financial aid.

If I have a credit on my account, when will I receive the funds?

Once financial aid disburses to a student's account, 学生可以在学生财务门户网站上查看他们的账户活动，以查看他们的助学金何时发放. Once their account shows a credit balance from aid disbursed, the Business Office will process the refund within 7 to 14 days. 鼓励学生注册电子退款(eRefunds)，以便将钱自动存入他们的银行账户. To enroll students can log into their PrideNET account, click “My Profile” tab, 点击“我的学生财务门户”，然后点击“查看电子账单/付款计划”，然后点击“设置电子基金”.“进入eRefund部分(位于最近付款部分下方)并按照步骤操作. This is the most secure and quickest method for receiving a refund.

未注册直接存款的学生将在14天内收到支票，除非学生书面授权学院将学分余额保留到下一学期. Click here for the Credit Balance Form (PDF). Refund checks will be mailed to the student's address on file, which is why we encourage students to set up an eRefund account. Plus Loan refunds will be made payable to the parent borrower.

I have a hold on my account. What does it mean?

When a student registers for classes, he/she is responsible for the tuition charges and other College costs. 如果在学期到期日之前没有付款，并且在预注册之前没有提交丢失或不完整的经济援助文件，则帐户将被保留. 如果在学期开始前没有提交财务协议，每个月将收取75美元的滞纳金, payment is not made by the term due date, 和/或未收到财政援助办公室要求的财务文件缺失或不完整. Review the tuition payment policy here.

Questions? Get in touch with the Business Office today.

What is the cancelation policy for courses?

课程费用不予退还，除非在开课前撤销课程.

What is the tuition and housing refund policy?

学生退学时，退费将按照学校的学费标准计算 College refund policy.

Tuition Insurance

十大赌博靠谱信誉网站与GradGuard合作，为十大赌博信誉的平台的家庭提供来自安联全球援助的学费保险，该保险具有特殊计划和一般公众无法获得的费率.

This coverage expands the scope of our refund policy by ensuring reimbursement for tuition, fees, room and board for covered withdrawals at any time during the semester.

申请学费保险的截止日期为每学期开学前一天.

Students will not see a charge on their SC student eBill. 选择参加此学费保险的学生和家庭将直接与GradGuard就付款问题进行合作.

For more information or to opt in for this tuition insurance, visit GradGuard.com or call 1-866-724-4384.